← BACKBILLING & REFUNDS
Last reviewed: April 15, 2026 · Ember Media LLC
We try to keep this simple. Subscriptions are pay-as-you-go and you can cancel anytime. Below is the full policy on charges, cancellations, and refunds.
1. SUBSCRIPTION BILLING
Bidness offers monthly subscription tiers (Grind, Hustle, Pirate, Captain) and one-time Founding Member lifetime purchases. Monthly plans are billed in advance on the date you subscribe and renew automatically each month on the same day until you cancel. All amounts are in US Dollars unless otherwise stated.
2. CANCELLATION
You can cancel your subscription at any time from your account settings, which opens the Stripe Customer Portal. Cancellation takes effect at the end of your current billing period — you keep access to all paid features until that date. You will not be charged again after cancellation unless you re-subscribe.
We do not pro-rate refunds for partial months. If you cancel mid-cycle, you retain full access until the cycle ends.
3. REFUND POLICY
Monthly Subscriptions
We offer a
7-day refund window on the first month of any new paid subscription. If you signed up for a monthly plan and aren't satisfied, email
billing@askbidness.com within 7 days of your first charge and we'll refund it. After the 7-day window, monthly charges are non-refundable, but you can cancel anytime to stop future charges.
Founding Member Lifetime Purchases
Lifetime memberships (Grind $259, Hustle $518, Pirate $1,028, Captain $2,574) carry a 14-day refund window from the date of purchase. Within 14 days, full refund, no questions asked. After 14 days, lifetime purchases are non-refundable. This policy reflects the discounted nature of these products and the long-term commitment they represent.
Add-Ons (Kalshi Signals, Paper Trading, Trading Course)
One-time add-on purchases (Paper Trading $50, Trading Course $149) carry a 7-day refund window, but only if you have not consumed substantial content (e.g., completed more than 25% of a course or run more than 50 paper trades). Recurring add-ons like Kalshi Signals follow the same 7-day first-month policy as monthly subscriptions.
4. HOW TO REQUEST A REFUND
To request a refund within the eligible window, email
billing@askbidness.com with the email address on your account and the order or charge date. We process eligible refunds within 5 business days. Refunds are issued to the original payment method via Stripe.
5. CHARGEBACKS
We'd much rather hear from you than see a chargeback. If something went wrong, email us first — we resolve almost every issue within 24 hours. Initiating a chargeback without first contacting us may result in suspension of your account.
6. PROMOTIONS AND DISCOUNTS
Promotional pricing, affiliate discounts, and beta credits cannot be combined unless explicitly stated. Promotional rates apply only to the period stated; subscriptions revert to standard pricing after the promotion ends. We reserve the right to modify or discontinue promotions at any time.
7. PRICE CHANGES
We may change subscription prices in the future. If we do, we'll give you at least 30 days' notice via email before any change takes effect on your account. You can cancel before the change takes effect if you don't want to continue at the new price. Founding Member lifetime purchases are exempt from price changes — you locked in your rate forever.
8. ACCOUNT SUSPENSION
We reserve the right to suspend or terminate accounts that violate our
Terms of Service. In cases of termination for violation, refunds are at our sole discretion.
9. CONTACT
